We have direct links with major companies who make direct sales calls via public telephone lists. Our team communicate regularly with the people responsible for compiling these call lists.
This is why we are very effective in nuisance call prevention. Even though we receive complaints about the companies listed below, this in no way implies that they are breaking the law. They work within the law at all times.
The Call Prevention Registry help to minimise the number of unwanted sales calls they make.
We handle complaints professionally and personally
Complaints Procedure
If in the unlikely event you do receive an unwanted telesales or marketing call, then we would like you to complete the form below. Our trained support team may contact you to discuss this complaint further.
Enter your Customer ID (If applicable)
Title
Name
Address
Postcode
Telephone number
Email address
Company details (who you received the phone call from)
Company name
Name of the person who spoke to you
Company telephone number
Company address
Company postcode
Call Details
Number call was received on
Date you received the call
What were they calling
about?
Any other information:
Important Notes:
1. Please keep the caller on the line (if you don't talk to them, then you will not be able to retrieve their company details)
2. Take down the required companies details.
3. Once we receive the form, we will make contact with the relevant company.
Please Note:
The Call Prevention Registry is not responsible for enforcement, this is handled by the Information Commissioner's Office (ICO). We are in no way associated with the Information Commissioner's Office.
