We handle complaints professionally and personally
Complaints ProcedureIf in the unlikely event you do receive an unwanted telesales or marketing call, then we would like you to complete the form below. Our trained support team may contact you to discuss this complaint further. | ||
| Enter your Customer ID (If applicable) |
||
| Title | ||
| Name | ||
| Address | ||
| Postcode | ||
| Telephone number | ||
| Email address | ||
Company details (who you received the phone call from) |
||
| Company name | ||
| Name of the person who spoke to you | ||
| Company telephone number | ||
| Company address | ||
| Company postcode | ||
Call Details |
||
| Number call was received on | ||
| Date you received the call | ||
| What were they calling about? | ||
| Any other information: |
||
Important Notes: 1. Please keep the caller on the line (if you don't talk to them, then you will not be able to retrieve their company details) 2. Take down the required companies details. 3. Once we receive the form, we will make contact with the relevant company. Please Note: The Call Prevention Registry is not responsible for enforcement, this is handled by the Information Commissioner's Office (ICO). We are in no way associated with the Information Commissioner's Office. | ||
